// SYSTEM QUERIES
Common queries answered. For anything else, contact the node directly.
// 01 — DISPATCH & TRANSIT
Q.01 How long does shipping take?
Orders are processed within 1–3 business days. Transit takes 5–10 business days. Tracking is sent via email upon dispatch.
Q.02 Do you ship internationally?
Yes. We ship worldwide. Rates and transit times are calculated automatically at checkout.
Q.03 Is free shipping available?
Yes, on orders over $75. This is applied automatically at checkout.
Q.04 How do I track my order?
Use the tracking link sent to your email after dispatch, or check your status via your YHSWAGY account.
// 02 — RETURNS & ISSUES
Q.05 Can I return or exchange an item?
Yes, within 14 days of delivery. Items must be unworn and in original packaging. Email info@yhswagy.com to initiate.
Q.06 What if my item arrives damaged?
Contact info@yhswagy.com within 7 days with your order number and photos. We will resolve this immediately.
Q.07 Can I cancel my order?
You can cancel within 12 hours of purchase. After that, the order enters production and cannot be stopped.
// 03 — ARCHITECTURE
Q.08 Where are products manufactured?
All YHSWAGY architecture is manufactured at our node in Amritsar, India. Designed in-house.
Q.09 How do I choose the right size?
Check the size guide on each product page. Our fit is oversized—if between sizes, size down for structure or stay true to size for volume.
Q.10 Are products ethically manufactured?
Yes. Our Amritsar node operates under strict fair-labour standards.
Q.11 Will sold-out items be restocked?
No. All releases are limited. When they are gone, they are gone.
// 04 — CONTACT
Q.12 How do I contact support?
Email info@yhswagy.com or use the Secure Comms Page. Response time is within 24 hours.
Still have questions? Open Secure Comms.